Cold Email for Digital Marketing Agency: Strategy Guide

published on 27 March 2024

Looking to boost your digital marketing agency's client list through cold emailing? This guide offers a comprehensive strategy to craft effective cold emails, ensuring they stand out to potential clients. Here’s what you need to know:

  • Cold Email Basics: Personalize your approach to show potential clients what sets your agency apart. Include clear contact information, and make sure your emails provide genuine value.
  • Building Trust: Enhance your digital presence through thought leadership content, social proof, and active engagement on platforms like LinkedIn.
  • Crafting Your Offer: Identify your ideal customer profile, emphasize concrete outcomes, and ensure your offer is irresistible by highlighting unique mechanisms and building in scarcity.
  • Prospecting and List Building: Define your target market and utilize tools to find and verify email addresses.
  • Personalization Strategies: Use CRM integration, mail merge, and psychographic profiling to tailor your emails effectively.
  • Writing Compelling Cold Emails: Focus on engaging subject lines, a captivating opening sentence, and ensure your core content and call-to-action convert.
  • The Perfect Follow-Up: Implement follow-up sequences and contextual follow-ups to keep potential clients engaged.
  • Email Automation and Infrastructure: Choose the right platform for cold emailing, streamline campaign creation, and monitor your campaigns with tracking and analytics.
  • Legal Considerations: Stay compliant with laws like CAN-SPAM and GDPR to maintain your agency’s reputation.

By following these steps and continuously improving your approach based on analytics, your digital marketing agency can significantly increase its client base through cold emailing.

Defining Cold Email

A cold email is when you send an email to someone you don't know to introduce your business or services. It's different from emails you send to people who have signed up to hear from you. For digital marketing agencies, cold emailing means reaching out to potential clients they haven't met before, hoping to get their attention and business.

The key is, unlike spam emails that are often misleading and unwanted, cold emails should be tailored to the person receiving them, clear about who's sending them, and actually offer something useful.

To do cold emailing right, you should:

  • Make sure your email says who you are and how to contact you
  • Write each email with the person you're sending it to in mind
  • Share helpful information or insights
  • Respect requests to stop sending emails
  • Stick to laws about sending marketing emails

The Power of Cold Email for Digital Agencies

  • On average, 20-30% of people open well-written cold emails, which is more than the usual 15-20% for regular email blasts (Source).
  • Cold emails can bring in 2-3 times more new customers than social media can (Source).
  • 80% of digital marketing agencies have found new clients through cold email (Source).

By sending personalized and thoughtful cold emails, digital agencies can directly introduce their services to lots of potential clients. This is a smart way to find new leads and grow your client list.

Cold Email vs Spam

Cold email and spam are not the same. Here's how they differ:

Cold Email Spam
Tailored to the recipient One-size-fits-all message
Clear about who's sending it Sender's details are hidden or fake
Offers real services or information Tries to trick or mislead you
Follows the law Often breaks the law
Adds value Doesn't offer anything worthwhile

Digital marketing agencies need to make sure their cold emails are on the right side of the law and ethics. This means following rules about email marketing, like letting people easily unsubscribe and being upfront that your message is an advertisement. Sending cold emails the right way can help you find new clients without risking your reputation.

Setting the Stage

Refining Your Value Proposition

To stand out and get clients who are happy to pay more, your digital marketing agency needs to be clear about what special problems you solve for them. Here’s how to do it:

  • Look into what big issues your potential clients are dealing with that you can help with. This might be things like not getting enough leads, low sales, or not enough people knowing about their brand.

  • Think about what makes your agency the best choice to tackle these issues. This could be special tools you use, experts on your team, or a unique way of doing things that others don’t have.

  • Show how your services lead to real results, like doubling the number of leads or increasing sales by 15%. Use real examples and numbers to prove it.

  • Make sure your website and ads clearly show these points to attract clients who are looking for top-notch results.

Building Your Digital Presence

When reaching out to new clients, it’s important your agency looks trustworthy and knowledgeable online. This includes:

  • Thought leadership content - Share articles, videos, etc. with useful tips and insights. This shows you know your stuff.
  • Social proof - Gather positive feedback, success stories, awards, or mentions in the media that show you’re good at what you do.
  • Personal branding - Get your leaders out there as experts through speaking at events, writing articles, or being mentioned in the press.
  • Social media activity - Keep an active profile on places like LinkedIn to help people find you.

Having a strong online presence helps build trust with potential clients when you contact them.

Optimizing Landing Pages

To turn visitors into leads, make sure your website pages match what you’re offering in your emails. Here’s how:

  • Make sure the page talks about what you mentioned in the email.
  • Show success stories and feedback from clients in the same field to show you’re a good fit.
  • Include a form people can fill out to get the offer, like signing up for a demo.
  • Use popups to grab the attention of visitors who are about to leave without taking action.
  • Follow best practices to make sure your page does a good job of turning visitors into leads.

Well-designed landing pages make it easier for people who got your email to decide to work with you.

Crafting Your Million Dollar Offer

Defining Your Ideal Customer Profile

When you're trying to make an offer no one can refuse, start by figuring out exactly who you want to work with. Think about the kind of businesses you're aiming for, like new tech companies or online shops. List what's important about them, including:

  • What they do (like software or selling stuff online)
  • How big they are or how long they've been around
  • What kind of marketing problems they have
  • How much they can spend
  • Who makes decisions about using new services

Knowing these details helps you talk directly to these businesses in a way that makes sense to them.

Emphasizing Concrete Outcomes

Instead of just saying you'll help them grow, show them real numbers to prove it. You could say:

  • "Using our email ideas, other companies got over 50 new important leads every month."
  • "We're good at getting more people to visit your website, increasing traffic by 30% in three months."

Use real stories or data to back up these numbers, showing you've done it before.

Highlighting Unique Mechanisms

Talk about the special methods or tools you use that others don't. This could be something like:

  • "We have a 12-step plan we use that's worked for over 150 clients."
  • "Our team's been recognized for a special tool we made that helps figure out the best way to get more website visitors to buy something."

This shows you know what you're doing and have special tricks up your sleeve.

Building in Scarcity

Mention if you can only work with a few new clients at a time or if you're offering something special for a short period. For example:

  • "We only work with 5 new clients each month to make sure we can really focus on each one."
  • "Sign up now and get our special service of managing all your email campaigns for 90 days as a welcome gift (only for the next 3 who sign up)."

This makes people more likely to get in touch sooner rather than waiting.

Prospecting and List Building

Before you start sending out cold emails, you need to know who you're aiming for and make sure you have the right email addresses. This part of the guide will help you figure out who your ideal customers are, how to find their email addresses, and how to check that these addresses are correct.

Defining your Target Market

First things first, you need to know who you want to reach out to. Here's what to think about:

  • Industry verticals - Focus on areas where you know you can do a great job. This could be online stores, tech companies, or finance businesses.

  • Company size - Decide if you're looking for smaller businesses or bigger companies. You might focus on businesses with 50-250 people.

  • Technologies used - Think about the tools or platforms your services are best suited for, like Shopify for online stores or WordPress for websites.

  • Revenue range - Consider how much money these companies are making to see if they can afford your services.

  • Decision makers - Figure out who in the company can say yes to your services, like the head of marketing or the sales manager.

Choosing businesses that match these details will make your emails more likely to get a good response.

Finding Emails and Verifying Accuracy

Next, you need to make sure you have the right email addresses and that they actually work.

Here's how to do it:

  • Use tools like Hunter to find and check if email addresses are good.
  • Try Clearbit Connect to get contact info for important people in the companies you're targeting.
  • Send test emails to see if people open and click on them. This helps you know if the emails are working.
  • Clean up your list by getting rid of bad email addresses over time.

Keeping your email list clean and up-to-date helps make sure your emails actually get to the people you're trying to reach.

Personalization Strategies

The Power of Personalization

Making your cold emails feel personal really matters. Studies show that emails made just for the person receiving them can lead to more sales and people opening them more often. Here are some simple ways to make your emails feel more personal:

  • Say the person's name when you start the email and in the subject line. This can make people more likely to open the email.
  • Mention any talks or meetings you've had with them before. It shows you remember them and care about making a connection.
  • Talk about specific things you've learned about their business, like what they do or what tools they use. This shows you've done your homework.
  • Suggest a couple of ways your services could really help them, based on what you've learned. This makes it clear why they should care about your email.

In short, putting in a little effort to make your emails personal can make a big difference.

Scaling Personalization

When you're sending a lot of cold emails, you can use tools to help make each email feel personal:

  • CRM Integration - Connect your email system with your customer database to automatically add details like names and companies to your emails.
  • Mail Merge - Use special tags in your email that automatically fill in personal details for each person you're emailing.
  • Dynamic Content - Set up your emails to show different information depending on things like what industry the person works in or their job title.
  • Email Tracking - Keep track of who opens your emails and clicks on links so you can make your follow-up emails even more personal.

You can also use AI tools to create email templates that are personalized for each person you're emailing. The trick is to mix automated personalization with a human touch - use technology to personalize, but also check each email to make sure it's just right.

Psychographic Profiling

You can also think about what kind of people you're emailing and group them based on their personalities and interests. This helps you tailor your messages even more. Here are some groups you might consider:

  • Innovators - Like new ideas and creative thinking.
  • Thinkers - Value facts, research, and details.
  • Achievers - Focus on success and status.
  • Experiencers - Enjoy adventure and trying new things.

Tools like Crystal Knows can help you figure out which group someone fits into. Then, you can see which type of message works best for each group. For example, Innovators might like hearing about new visions for the future, while Thinkers might want more facts and proof.

Using these deeper personal touches can help you connect with people on a more meaningful level and make your emails more effective.

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Writing Compelling Cold Emails

Subject Line Strategies

The first thing to get right is your subject line. Here are some ideas:

  • Keep it short, aim for 6-10 words.
  • Say the agency's name to make it feel personal.
  • Show them what they could gain - like "Improve your sales by 35%".
  • Use strong words like "secrets", "proven", or "guaranteed".
  • Ask a question that grabs attention - "Fed up with low sales?"
  • Create a sense of urgency - "Special deal ends Friday".

Try different styles and see which ones get more people to open your emails.

Crafting Your Opening Sentence

How you start matters a lot. Here are some ways to grab attention:

  • Mention someone you both know. "Jane Smith recommended I get in touch..."
  • Praise their recent work. "I was impressed by your latest project..."
  • Talk about a common problem. "Finding new clients is tough. What if I told you..."
  • Share an interesting fact. "Did you know improving your website could boost sales by 35%?"

Keep it brief, personal, and interesting.

Core Content - Finding the Right Words

In the main part of your email, make sure you:

  • Explain the problem you can solve for them
  • Describe how you do it differently
  • Show real results you've achieved
  • Suggest a quick chat to talk more

Use short paragraphs and bullet points to make key points stand out. Share stories or numbers that prove you can help. Finish by suggesting a time to talk more about it.

Calls-to-Action That Convert

Your call-to-action (CTA) should be:

  • Clear - like "Book a free chat"
  • Relevant - offer something they'll find useful
  • Easy to do - include a link or contact info
  • Urgent - make it a limited-time offer

To get the best results:

  • Make sure your CTA matches what you want them to do - buy, click, reply, etc.
  • Use design to make your main CTA stand out
  • Have a backup option in case they're not ready for the main action

Try different CTAs to see which ones work best. Personalizing them can also help.

The Perfect Follow-Up

Sending more emails after your first one is key to turning potential leads into actual clients. If you only send one email and stop there, you might miss out on a lot of opportunities. By following up, you can remind people about your message, offer them something new, and increase your chances of getting a reply.

Follow-Up Sequence Strategies

Here are some simple ways to follow up:

  • Reminder emails - If you haven't heard back after a few days, send a friendly reminder about what you offered or asked for. This helps in case they missed your first email.
  • Content upgrades - Share something useful like an article or video that adds to what you said before. It shows you have more to offer.
  • Special offers - Give something special, like a discount or a free trial, to people you've emailed before. This makes them more likely to get back to you.
  • Calls-to-action - Always end your follow-up with a clear next step. Don't just link to your website; tell them exactly what you want them to do.
  • Varied messaging - Change up what you say in each follow-up. Offer new information or different actions they can take.
  • Persistent cadence - Keep sending follow-ups about once a week for a month before you stop trying with a lead. The more you reach out, the better your chances.

These tips can help you make a series of follow-up emails that keep potential clients interested.

Contextual Follow-Ups

The best follow-up emails are tailored to fit each person's interests and actions. Here's how to do that:

  • Behavioral tracking - Use tools to see who opened your email or clicked on something. Then mention that action in your next email. For example, "I noticed you checked out our pricing guide..."
  • Page-specific follow-ups - If you know which pages on your website someone looked at, you can send them more details about those topics.
  • Sequence branching - Create different follow-up paths depending on how people have interacted with your emails or website. For example, people who show a lot of interest might get more emails.

Making your follow-up emails specific to each person's behavior can really improve your chances of getting a response.

Email Automation and Infrastructure

Choosing the Right Cold Email Platform

When picking a tool for sending cold emails, digital marketing agencies should look for ones that make sure your emails actually get to people, work well with other software, let you set up emails to send on their own, and give you detailed reports on how your emails are doing.

Some good choices include:

Woodpecker: Woodpecker is great for setting up automated emails, making sure they get delivered properly, and working with other tools. It gives you detailed reports on how many people open your emails, click on links, and reply. It's made for teams who send a lot of emails.

GMass: GMass works directly with Gmail and is good for sending lots of cold emails. It's not expensive, has a trial period, and helps you automatically send follow-up emails. It's simple and focuses just on cold emailing.

When looking at tools, check if there's a limit on how many emails you can send and make sure you can write your emails the way you want.

Streamlining Campaign Creation

To make sending personalized emails easier, you can:

  • Automatically add names and other details to your emails.
  • Change the content of your emails based on who you're sending them to.
  • Use ready-made email layouts to test different messages.
  • Connect your customer list to automatically add people's details to emails.
  • Use tools like Zapier to connect to other software and save time.

This setup helps you send emails that feel personal without spending a lot of time on each one.

Tracking and Analytics

It's important to keep an eye on how your emails are doing. Here are some things to watch:

  • Open rate: You want about 20-30% of people to open your emails. If it's lower, you might need to make your subject lines more interesting.
  • Click-through rate: If only 0.5 - 2% of people click on something in your email, you might need to make the content better.
  • Response rate: Getting a reply from 2-5% of people is normal. If it's lower, think about changing your offer.
  • Unsubscribe rate: Try to keep this under 0.2%. If more people are unsubscribing, you need to look at your messages.

Keep trying new things with your emails, like different subject lines or sending times, to see what works best.

CAN-SPAM Compliance

When you're sending cold emails in the U.S., there are rules you need to follow to avoid being marked as spam. Here’s what you should do:

  • Quickly handle opt-out requests: If someone doesn’t want your emails anymore, make sure you stop sending them within 10 days.

  • Be honest with your email info: Your email’s from address, subject line, and where it’s coming from should all be true and not misleading.

  • Tell people it’s an ad: Your email should clearly say it's a promotional message.

  • Share your address: Include your real postal address in every email.

  • Ask before sending: In some places, you need to get permission before you send someone marketing emails.

Not following these rules can lead to big fines, over $40,000 for each email that breaks the rules. Using email tools that help you stick to these rules can make things easier.

CASL/GDPR Requirements

If you’re sending emails to Canada or the EU, there are extra rules to keep in mind. Here’s the rundown:

  • Get permission first: You need clear permission from people before you can send them emails. You can’t just assume they want them.

  • Make unsubscribing easy: Every email should have a simple way for people to say they don’t want your emails anymore.

  • Don’t use bought lists: You should only send emails to people who have directly given you permission, not lists you bought from someone else.

  • Keep data safe: Make sure you’re looking after any personal information you collect properly.

  • Respect people’s choices: If someone says they don’t want marketing emails, make sure they don’t get them.

Breaking these rules can lead to huge fines, so it’s important to take them seriously. Using tools that are designed to follow these laws can help you avoid trouble. But if you’re ever unsure, it’s a good idea to ask a legal expert.

Conclusion

Using cold emails can really help digital marketing agencies find new clients. But, to make it work, you need to stick to some important steps. Here's a quick review:

  • Make sure it's clear why your agency is the best choice. Use real examples and feedback from other clients to back this up.
  • Have a strong online presence. This means keeping your website and social media up-to-date, sharing your knowledge online, and getting involved in events. This makes you look good and trustworthy.
  • When you send emails, make them personal. Take the time to learn about the person or company you're emailing and include that in your message. It shows you're paying attention.
  • Your email's first line should grab attention by showing how you can help. Use real numbers to prove your point.
  • Don't give up if you don't hear back right away. Keep sending emails that add value and make it clear what you want the reader to do next.
  • Keep an eye on how your emails are doing. Look at things like how many people open them and respond. Use what you learn to get better over time.

By getting really good at sending out these kinds of emails and showing what makes your agency special, you can bring in a lot of new clients. Just remember to always be helpful, build trust, and keep the conversation going.

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